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Returns & Exchanges
Items must be returned in their original, unopened shrink-wrap within 30 days of delivery. Defective items can be exchanged for the same title.
1
Initiate Request
Email our support team with your order number and the reason for the return.
2
Package Securely
Place the item in a sturdy box with adequate padding to prevent damage during transit.
3
Ship Item
Affix the provided return label and drop the package off at any authorized carrier location.
4
Receive Refund
Once inspected, your refund will be processed back to your original payment method within 5 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing